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Wellness

Our Wellness Promise:

Arrow’s wellness team is made up of experienced Wellness Directors, nurses, medication aides, and care staff who bring both expertise and compassion to every resident. We care deeply about our employees, and they in turn care deeply for those we serve. This culture of compassion and respect creates a strong foundation of trust, ensuring that every interaction is guided by dignity, empathy, and clinical excellence. Our team treats residents holistically, supporting not just their medical needs, but their overall well-being and quality of life.

Assisted Living

& Memory Care

Our person-centered, technology-driven care model uses individualized plans developed in collaboration with residents, families, Wellness Directors, and trusted providers. This approach ensures each person receives the right balance of support and independence, tailored to their needs and goals.

Our memory care neighborhood provides comfort, encouragement, and privacy in a supportive setting. Support partners build meaningful relationships, ensuring holistic care centered on family-style dining, continued education, family involvement, daily routines, and engagement assessments. Families remain part of the journey, creating a place where residents feel truly at home.

Two senior residents, one wearing a stylish hat and blazer, the other in a casual sweater, sit together at a bar, smiling warmly and enjoying drinks in a relaxed atmosphere. Friendly caregiver smiles and chats with a senior resident in a wheelchair, who is wearing an Oberlin sweatshirt, showcasing compassion and connection in a senior living community.
A woman in a pink jacket and matching headband smiles while showing piano sheet music to an senior resident in a red sweater, both sitting at a grand piano in a bright room. Senior resident in a sun hat smiles warmly while enjoying a slice of pizza outdoors, highlighting the joy of simple pleasures and vibrant living in a senior community.

Clinical Standards

Arrow’s wellness philosophy is built on collaboration, proactivity, and resident-centered care powered by technology. By uniting community teams, trusted partners, and a suite of advanced tools into one connected platform, Arrow reduces redundancy, automates manual tasks, and transforms documentation into predictive, AI-powered insights. These reports help leadership identify subtle changes in resident health sooner, allowing for timely interventions that improve outcomes and extend length of stay. This proactive system optimizes staffing, creates more time for meaningful one-on-one care, and blends state-of-the-art technology with compassionate expertise to respect resident goals, habits, and evolving needs.

Arrow Senior Living team members posing together at a Wellness Growth Summit while holding a recognition certificate, celebrating professional achievement during the event. A blue pen and a wooden disc with
Senior resident smiles while seated next to a playful team member in a red sweater blowing a party horn, creating a fun and cheerful atmosphere during a community celebration. Arrow Senior Living Wellness Team gathered indoors, smiling together while holding a 2024 Wellness Guru Award certificate during a professional recognition moment.

AI-Powered Care Ecosystem

Resident falls and fall management are among the industry’s greatest risks, impacting both resident turnover and liability. A decade ago, Arrow pioneered the use of AI in senior living, earning a McKnight’s Technology Award in 2020. 

Arrow partnered with Inspiren in 2023, expanding the technology to nearly all of Arrow’s licensed communities, earning a McKnight’s Technology Award in 2024. Inspiren combines resident safety and fall risk detection, workforce optimization by tracking care time and staff visits, and third-party collaboration with rehab and pharmacy partners—earning finalist recognition for a 2025 McKnight’s Technology Award. Recently, the platform introduced the emergency response eCall system with two-way voice and visual context for faster, more informed reactions to provide a true care ecosystem.

A senior resident in a pink cardigan operates a vintage record player on a decorative table, enjoying a nostalgic moment in a well-lit room with soft natural light. Smiling senior resident in a white jacket raises his arm in a playful flexing gesture while seated in a senior living dining area, exuding confidence and joy.
Smiling woman seated indoors, holding a red Scrabble board game box, showcasing the words 'WIN' and 'PLAYS,' while wearing glasses and a black jacket over a white blouse. A smiling senior resident in a blue shirt walks down the hallway arm-in-arm with a younger female staff member, both enjoying a lighthearted moment at the senior living community.

Joint Commission

In under three years, 22 Arrow communities earned the Joint Commission’s Assisted Living Accreditation and Memory Care Certification—an achievement rarely seen in senior living. Arrow was the first operator in the nation to receive the memory care certification at its 2023 launch, setting a new benchmark for quality and safety.

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Wellness Partnerships

Widespread or local, they are an extension of our team.

Steel Valley Portable X-Ray brings mobile imaging services—including X-rays, ultrasounds, Doppler exams, and EKGs—directly to residents, all from the comfort and privacy of their own apartments. BAYADA Home Health extends Medicare Part A services—including physical, occupational, and speech therapy—along with home health nursing, providing added support in select communities. Enable Dental delivers on-site dental care, serving seniors and those with memory or cognitive challenges with patience, kindness, and dignity in every visit. Preferred Podiatry Group makes foot care convenient and accessible, helping residents maintain comfort, confidence, and mobility. Curana Health provides personalized primary care, with dedicated providers, coordinated support, and a focus on overall wellness that helps residents feel cared for and confident in their health. Inspiren, in partnership with Arrow, earned national recognition through McKnight’s Technology Awards for its AI-powered health and safety platform. This innovation identifies risks in real time and predicts changes, empowering our teams to provide proactive, coordinated care. PointClickCare, a leader in electronic health record software, streamlines workflows and strengthens collaboration, enabling more personalized care that improves outcomes and enhances quality of life.

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Inclusion: where everyone belongs.

Arrow Senior Living Management serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age or handicap, except as limited by state and federal law.

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